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Retail Media

Eggland's Best: Cracking the code to incremental sales

September 24, 2024

A frying pan with a fried egg and tomato hash browns

33%

Up to 33% increase in new customer engagement

Reaching consumers beyond existing buyers

Double-digit

Growth in online unit sales

Driven by incremental sales at the retailer

High single-digit

ROAS

Guided by iROAS and traditional ROAS

Thousands

Of digital points of distribution

Where the strategy has since expanded

Summary

How Eggland’s Best achieved double-digit growth in online unit sales.

Eggland’s Best is America’s #1 egg brand, delivering farm-fresh, better-tasting, better-nutrition eggs to consumers across the US for more than three decades. Its eggs have received more than 100 awards and honors for superior taste, nutrition, freshness and variety.

The challenge

Standing out in a tightly packed marketplace

In a competitive, low-cost commodity market, Eggland’s Best needed to differentiate its product while navigating the complexity of selling everywhere from local grocery stores to national chains.

01

A low-cost commodity market

Differentiating the product in a competitive category

02

Selling everywhere

From local grocery stores to national chains

03

Tight budgets

Constraints due to the cost of eggs

The brand also lacked the deep insights necessary to optimize performance and advertising investments across retail media platforms in real time.

With tight budget constraints due to the cost of eggs, and a need to move more units without overspending on consumer acquisition costs, Eggland’s Best required a new commerce strategy: one to drive digital sales in pickup and delivery online while lifting in-store sales, too.

The solution

Winning over new egg-lovers with Retail Media Management

Eggland’s Best partnered with CommerceIQ to implement an AI-powered strategy at one of its largest national retailers. Together, they addressed three challenges:

01

Significant price gaps

02

Reacquiring previous consumers

03

Acquiring new-to-brand buyers

With Retail Media Management in place, the brand targeted consumers who were open to upgrading their egg choices, using insights like search behavior and shopping patterns to optimize marketing efforts.

Eggland’s Best also worked with CommerceIQ to refine its advertising bid structures and keyword strategies, shifting retail media investments from basic terms like “brown eggs” or “white eggs” to more detailed ones involving specific nutrients and cooking behaviors.

Before

With CommerceIQ

Basic search terms

“Brown eggs” and “white eggs”

More detailed keywords

Specific nutrients and cooking behaviors

Limited real-time insight

Lacking deep insights to optimize retail media performance

Behavior-driven targeting

Search behavior and shopping patterns guide marketing

This approach, guided by both incremental return on ad spend (iROAS) and traditional ROAS metrics, led to performance improvements and noticeable unit growth at the retailer, particularly by attracting consumers who hadn’t previously purchased the brand’s products online, creating incremental sales.

The strategy has since been expanded into thousands of digital points of distribution across retail partners.

The results

Breaking into new markets with data-driven insights

Eggland's Best improved keyword targeting, optimized ad spend, and expanded reach across both national and regional retailers. With Retail Media Management and iROAS strategies in place, the brand saw significant growth in household penetration and unit sales, demonstrating the effectiveness of a tailored, data-driven approach to ecommerce marketing.

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